Shipping Policy

At SnapExMart.com, we aim to provide a smooth and reliable shipping experience for our customers. This Shipping Policy outlines the process, shipping fees, and delivery times for all orders placed on our website. By making a purchase from us, you agree to the terms outlined in this policy.

1. Processing Time

  • Order Processing: Once you place your order, it will be processed within 1-3 business days (Monday to Friday, excluding holidays). Orders placed over the weekend or on public holidays will be processed on the next business day.
  • Order Confirmation: You will receive an email confirmation once your order is processed and shipped. This email will include tracking information if applicable.

2. Shipping Locations

We currently offer shipping to the following locations:

  • Domestic Shipping: We ship within India. Our delivery services cover all states and major cities.
  • International Shipping: We may offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination.

For international orders, please note that additional customs duties, taxes, or import fees may apply based on your country’s regulations. These charges are the responsibility of the customer.

3. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivery typically takes 5-7 business days within India, depending on your location.
  • Express Shipping: Delivery typically takes 2-4 business days for expedited orders, depending on the destination.
  • International Shipping: Delivery times vary depending on the country, generally taking 7-21 business days.

Please note that these delivery times are estimates and may vary due to factors such as weather conditions, carrier delays, or customs processing.

4. Shipping Fees

Shipping fees depend on the following factors:

  • Domestic Shipping: Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and your delivery location.
  • Free Shipping: We offer free standard shipping on orders above a certain amount. The threshold for free shipping will be displayed at checkout (if applicable).
  • International Shipping: International shipping costs will be calculated at checkout and depend on the weight and destination of the package.

For any special promotions, such as free shipping offers, please check the details on our website or the specific promotion page.

5. Order Tracking

Once your order has been shipped, we will send you an email with a tracking number. You can track the status of your shipment through the carrier’s tracking portal.

Please allow up to 24 hours after shipment for the tracking information to be updated.

6. Address Accuracy

It is crucial that you provide the correct shipping address at checkout. We are not responsible for any delays or issues caused by incorrect or incomplete address information. If you realize that your shipping address is incorrect, please contact us immediately at 88893380krishna@gmail.com or call us at +91 8827859925. We will do our best to make adjustments before the order is shipped.

7. Delayed Shipments

While we strive to deliver your orders on time, there may be delays due to various reasons such as weather, holidays, high order volumes, or courier issues. If your shipment is delayed, we will notify you as soon as possible.

If your package is significantly delayed or lost, please contact our customer support team, and we will assist you in resolving the issue.

8. Lost or Damaged Shipments

  • Lost Packages: If your package is lost in transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and ensure you are compensated.
  • Damaged Packages: If you receive a damaged package, please contact us within 48 hours of receiving it. Provide us with photographs of the damaged items and packaging, and we will assist you in either processing a return or sending a replacement.

9. Customs, Duties, and Taxes (International Orders)

For international shipments, the recipient is responsible for paying any customs duties, taxes, or import fees that may be charged upon entry into the destination country. SnapExMart.com is not responsible for these additional charges. We recommend that you check with your local customs office for information about any potential fees before placing an international order.

10. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about our shipping practices.

11. Contact Us

If you have any questions or need assistance with your order, please don't hesitate to contact us:

Our customer support team is available to assist you with any inquiries or issues you may have related to shipping.